On Site Services Specialist

Sterling, VA posted on September 15

More General Electric jobs

Categories

Role Summary/Purpose

The Field Service Representative will be responsible for supporting the R391 Composite Propeller System, both on and off wing at the customer site. In this role you will be the product expert and focal point for providing assistance with troubleshooting, training, planning, and logistical issues to complete the contract work scope. The Field Service Representative will be responsible for performing intermediate and limited depot level repairs in direct support of the customer.

Essential Responsibilities

The Field Service Representative will provide direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.

This position will be located in Saudi Arabial and the successful candidate will be placed on a GE expat assignment and package.

  • Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products
  • Provide on-site interpretation of data and technical instruction
  • Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
  • Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including; the use and proper interpretation of data and technical instructions
  • Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
  • Be responsible for reports, including; obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support
  • Assist customer in scheduling maintenance and workload
  • Assure that equipment and parts meet established schedules
  • Review reported malfunctions and identify / analyze any undesirable trends
  • Make recommendations on findings
  • Review effectiveness of maintenance actions in order to identify training needs
  • Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements
  • Perform intermediate and depot level maintenance
  • Provide on-call and extended shift field service support
  • Conduct on-site classroom and hands-on-training for Government personnel in aircraft operation, maintenance, and safety proficiency
  • Qualifications/Requirements

  • Must have a minimum of Bachelor’s degree from an accredited university or college (or a high school diploma/GED
  • Must have a minimum of 4 years of experience in a field service or maintenance position
    This position will be located in Saudi Arabia and the successful candidate will be placed on a GE expat assignment and package.
  • Additional Elgibility Qualifications

    GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

    Desired Characteristics

  • Bachelor’s Degree in Engineering
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills
  • Proven analytical and quality improvement ability
  • Ability to interface at all levels of the organization, both internally and externally
  • C130J maintenance experience
  • Experience using Microsoft Office
  • Strong attention to detail
  • Self-starter comfortable working as a remote team member
  • Experience with military logistic / supply processes
  • Composite repair experience
  • Capable of managing multiple and varied tasks simultaneously
  • Familiar with Aviation Maintenance Systems and Documentation Procedures
  • Experience as a facility manager

    Why join one great company when you can join many? We are more than 280,000 people with jobs that range from biochemist to finance specialist to wind energy engineer. We’re passionate about making life better with new ideas and technologies. We’re diverse, supporting our communities in more than 140 countries. Experience personal growth and competency development as part of the GE team. Around the world, we are helping build the healthcare, transportation and aviation of the new century.

    At GE Aviation, we are imagination at work. Whether we’re manufacturing components for our GEnx engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world’s toughest problems. Join us and you’ll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us moving forward and looking ahead. Here you’ll work collaboratively and across functions with the highest caliber talent, utilizing cutting-edge technology and processes. Whether it’s the next generation of ecomagination products or the future of aircraft engines, we’ve got the state-of-the-art resources to make those innovations a reality. If you’re passionate about aviation and looking for a career rich with challenges and unlimited opportunities for growth and advancement, then join GE in reengineering the sky through aviation innovations that will impact the globe for generations to come.

    To stay connected with exciting news and the latest job opportunities from GE businesses, follow us on twitter: @geconnections


  • Wage

    DOE

    Experience

    Any

    Type

    Full-time