Installed Base Services (IBS) Project Manager

Charlottesville, VA posted on January 26

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Role Summary/Purpose

The Installed Base Services (IBS) Project Manager will establish commercial and technical offers for products and services. You will book projects and follow-up on its execution up to the warranty at the satisfaction of the customer, while maintaining or improving the budget, quality and delay of the project.

Essential Responsibilities

As the IBS Project Manager, you will:

  • Work with Comops, to prepare commercial and technical bid in connection with the Sales team may work on the negotiation strategy, in order to win the contract, within the frame given by Commercial Operations and the limit given during the Risk Review
  • Be accountable for the Budget and the accuracy of the offer against Customer Requirement
  • Initiate and organize the kick-off meeting with the Project Team (Service Line, Procurement & Logistics, Field Services)
  • Ensure the interface between the Customer (Internal / External) and the member of the team and organize the flow of information between Internal & External.
  • Monitor the progress of the works and keep up to date to Master File of the project, towards the Customer: Planning, Quality, Budget, Claims, and negotiate potential Variation Orders
  • Communicate with the different Alstom local offices
  • Monitor and mitigate the procurement, engineering and site phase in the time schedule. Monitor and mitigate the cost, the cash-curve of the project: compare the execution of the project against the tender, analyze the root cause of the deviations (CoPQ), propose and participle to the containment and corrective actions
  • Follow-up the project through the Gate reviews and the Return of Experience meeting
  • Prepare, and present the reporting files of the project, in particular the Project Review files
  • Manage Customer meetings
  • Organize and chair the return of experience meeting further the Project Execution in order to collect the best practices and other experience, with the continuous improvement focus, and the Quality department support




  • Bachelor's Degree in Engineering from an accredited university or college
  • Minimum of 5 years of experience in Operations
  • Minimum of 2 years of experience in a project manager role
  • Minimum of 2 years of experience in a Automation & Control business

Additional Elgibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Desired Characteristics

  • International project execution experience specifically in Intercultural Management
  • Construction and commissioning experience
  • Planning and scheduling, Cost Controlling, Purchasing
  • Quality training and/or certification
  • Strong customer service mindset
  • Ability to interface and influence the customer's project organization
  • Strong business and financial acumen
  • Strong operating background
  • Plant or field experience
  • Strong oral and written communication skills 

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