Administrative Professional

Manassas, VA posted on October 18

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Administrative Professional/Dispatcher Needed

Are you tired of working a dead end job? Turners Service Co Inc. has a career opportunity for an experienced, reliable, detailed oriented administrative professional customer service representative to work full time. Turners Service Company has been servicing the Northern Virginia area for over 23 years. We are a family owned and operated business, focused on residential and commercial heating and air conditioning services.

 

These are the tasks associated with this position:

  •  Answer customer inbound telephone inquiries
  • Set appointments for field service personnel
  • Dispatch Service Experts
  • Monitor Schedule
  • Keep customers informed about the status of their service call
  • Collect  and record call recap information from service personnel
  • Perform telephone “happy calls” to customers following service calls
  • Professionally address and resolve issues with the occasional dissatisfied customer
  • Accounts payable and receivable invoicing
  • Customer Follow ups
  • Support our customers, field service personnel, and management staff.
  • As well as Other office duties where needed

 

This is a full time position. 

Our company works from 7:30 am to 4:30 pm M-F, Saturdays 8:00 am to 12 noon to ensure customer satisfaction.

 

We live by our core value Great place to work –All for one and one for all

All Turners Service Company employees must be willing to follow our core values:

Safety First For Our Family and Theirs – Think Twice, Act Once

Delivering WOW Through Service – Exceeding Every Customer’s Expectations

Demonstrate Highest Level of Integrity – Doing the Right Thing Even When No One is Watching

Great Place to Work – All for One and One for All

Benefits:

  • Medical Insurance
  • Dental Insurance
  • 401K

Compensation - DOE

 

Come work with us, and not for us.  Only motivated people should apply.

 


Wage

DOE

Experience

Any

Type

Full-time